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Privacy Policy

Privacy Policy is committed to good governance and transparency. This policy sets out what we do with your information when we collect it, why we collect it and how we dispose of it.

What Are Your Rights?

If we have collected any of your personal data, then you have a number of rights. These are:

• To have confirmation of what data we hold on you and what we do with that data

• To have a copy of the data we hold provided to you free of charge

• The right to correct the information we hold on you if it is factually incorrect

• The right to object to us using your information

• Under certain circumstances you have the right to have your data erased and to tell to cease further dissemination of your data to third parties

• You also have the right for your data to be transferred to another organisation in an electronic format

When do we have to ask you for the right to collect your personal data?

If we collect Special Category Data, we might need to ask your permission. Special category data includes any data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, data concerning health or data concerning a natural person’s sex life or sexual orientation. has no need to collect this information for any of its activities and will not collect this information under any circumstances.

We will only collect data for:

• For the purposes of legal compliance and for payment of expenses, information on our trustees and committee members

• In order for us to provide quality assurance and accreditation activities for your organisation

• The dissemination of newsletters

• Contacting you to follow up on an enquiry you have made to us

What we don’t do with your data

• We will not use your data for automated decision making

• We will not use your data for profiling purposes

• We will never sell your data

• We will not share your data for any other purpose than that described above

Why do we collect your data and what do we do with it? collects data for a number of reasons and the best way for us to explain why we collect the data and what we do with it is to address category of data collection separately.

What data do we collect?           

We collect information on staff, senior managers and owners of the organisation. We also collect student names for the purposes of conducting student interviews

Do we share your data with anyone outside of


What is the legal basis for keeping my data?     

To comply with certification requirements.

Who has access to my records? staff and the inspectors inspecting your organisation.

Newsletter Distribution List

What data do we collect?           

We collect your name, email address and the name of the organisation you represent.

What is the legal basis for keeping my data?     

Informed consent. You will be asked to confirm your willingness to accept your inclusion on the Newsletter distribution and to receive further information on services.

What would happen if I refused to give you this data? 

We will not be able to send you the Newsletter or provide you with information on services.

Who has access to my records? staff involved in the distribution of the newsletter

How long will my records be kept for once I withdraw my consent?      

You may withdraw your consent at any time. This will mean you will not receive any further newsletters.

Any information we hold on you will be removed from the contacts database immediately.

Enquiries List

What data do we collect?           

We collect your name, email address and organisation details.

Who has access to my records? staff who have the responsibility of following up on your enquiry.

How long will my records be kept for once I withdraw my consent?      

We will contact you three times to follow up on any accreditation enquiries you have made but will remove your details from our enquiries list after six months.

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

This website uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information

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Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses].

Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.